Effective Date: 01/04/2025
 

At Raydiant, your privacy is important to us. This Privacy Notice explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.
 

1. Who We Are

Raydiant ("we", "our", "us") is a UK-based business providing Network and consultancy solutions. We are committed to complying with UK data protection laws including the UK GDPR and the Data Protection Act 2018.

If you have any questions about this notice or how we handle your data, you can contact us at:

Email: info@raydiant.co.uk
Postal Address: 167-169 Great Portland Street, London, England, W1W 5PF

2. What Data We Collect

We may collect and process the following types of personal data:

• Identity Data – Name, title, company name.

• Contact Data – Email address, phone number, mailing address.

• Technical Data – IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices used to access our website.

• Usage Data – Information about how you use our website, products, and services.

• Marketing and Communications Data – Your preferences in receiving marketing from us and your communication preferences.

We do not collect any special categories of personal data (e.g., health data, biometric data) unless explicitly provided by you for specific services and with your consent.
 

3. How We Collect Your Data

We collect your data in the following ways:

• Directly from you when you fill in forms on our website, contact us, or sign up for services.

• Automatically through cookies and similar technologies as you browse our site.

• From third parties, such as analytics providers or advertising networks.
   

4. How We Use Your Data

We use your personal data to:

• Provide and manage our services.

• Respond to enquiries and provide customer support.

• Improve our website, products, and services.

• Send you marketing communications, where you have opted in.

• Comply with legal and regulatory obligations.

We will only use your personal data when the law allows us to, including where we need to perform a contract with you, where it is in our legitimate interests, or where we have your consent.
 

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers who help us deliver our website or services.

• Professional advisors such as lawyers, bankers, auditors, and insurers.

• Law enforcement or regulatory authorities if required by law.

All third parties are required to respect the security of your personal data and treat it in accordance with the law.
 

6. International Transfers

Where we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).
 

7. Data Security

We use appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
 

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.
 

9. Your Legal Rights

You have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Object to or restrict processing.

• Withdraw consent at any time (where applicable).

• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us at info@raydiant.co.uk.
 

10. Cookies

Our website uses cookies to enhance your experience. 
 

11. Changes to This Privacy Notice

We may update this notice from time to time. The latest version will always be available on our website. Please check this page regularly to stay informed of any changes.